Privacy Policy

Privacy Notice
This document describes how we collect and use the personal data you provide to us. It also describes what kind of data it is and what options you have to limit the use of such data, as well as the procedure for exercising your ARCO rights.
Responsible for the protection of your personal data
Olive Wonders, the Crochet Studio, is responsible for the processing (use) of your personal data.
E-mail: info@olivewonders.com
Your personal data will be used for the following purposes:
  • To provide the requested products.
  • Respond to your information, attention, and service requirements.
  • Evaluate the quality of the service we provide.
  • Maintain records and file of the contractual relationship for follow-up of future services.
  • Financial management, invoicing, and collection.
  • Fulfill the obligations and commitments we have made to you.
Additionally, your personal data may be used for:
  • Promotion and marketing of products and services.
  • Offering new products and services tailored to your interests and needs.
  • Conducting periodic evaluations of our products and services to improve quality.
  • Notifying you about new services or products related to those already contracted or purchased.
  • Newsletters and communications about our organization.
Personal data we collect:
  • Contact information (Name, Email, Address, Telephone, Cellular, Fax),
  • Financial information and payment methods (Credit card, Debit card, Checks),
  • Tax information (RFC, Billing address),
  • Social Networking identification (Facebook, Twitter, LinkedIn, Google+),
  • Socioeconomic data (Age, Sex, Income level, Education),
  • Work information (Company, Position, CV),
  • Habits, sports, hobbies, and interests.
How we collect your personal data:
  • When you visit our website or use our online services.
  • By phone or fax.
  • When you provide them to us personally.
  • Through publicly accessible sources that are permitted by law (directories, websites, etc.)
Information you provide to us:
We receive and store any information you enter on our website or provide to us in any other way. This information is useful in responding to your requests, customizing future shopping, improving our services, and contacting you.
Automatic Information:
We receive and store certain types of information when you interact with us. Like many other websites, we use cookies to collect information when your browser accesses olivewonders.com or content offered on our behalf on other sites.
E-mail Communications:
To help us make emails more useful and interesting, we usually receive a confirmation when you open an email sent by olivewonders.com.
Function of Cookies:
Cookies are unique identifiers we transfer to your device to enable our systems to recognize your device, personalize advertisements, and store items in your shopping cart.
Most browsers have a Help function that tells you how to prevent your browser from accepting cookies or to disable cookies altogether. Disabling cookies may prevent some features on olivewonders.com from working optimally.
Cases where OliveWonders.com shares your information:

  • Third Party Service Providers: We may hire companies to perform functions on our behalf (e.g., fulfilling orders, delivering packages, sending emails, analyzing data, processing credit card payments). They have access to personal information needed to perform their functions but may not use it for other purposes.

  • Business Transfer: Customer information may be transferred in business sales or acquisitions but remains subject to the commitments in this Privacy Notice.

  • Protection of OliveWonders.com and Others: We may disclose customer information to comply with the law, enforce agreements, or protect the rights and safety of Olive Wonders and others. This does not include selling or disclosing personally identifiable information for commercial purposes contrary to this notice.

  • With Your Consent: We will notify you before sharing your data with third parties so that you can choose to opt out if desired.

Your Options Regarding Personal Data
You may choose not to provide information, but certain functions of OliveWonders.com, such as your account or profile, may require it.
If you wish to exercise your right to access, rectify, oppose, or cancel (ARCO) the processing of your personal data, or to revoke your consent, please contact us at info@olivewonders.com. You can also update certain information on your account.
Information You Have Access To:
OliveWonders.com provides access to a large amount of account and transaction information for viewing or updating purposes.
Conditions of Use, Notices, and Comments:
If you have any privacy concerns, please contact us at info@olivewonders.com, and we will try to resolve them. We may periodically send you reminders about our policies, but we encourage checking our website for the latest updates.
Changes to the Privacy Notice:
Any changes to this notice will be communicated by email or other electronic means, or on our website OliveWonders.com.
HOLDER'S ACCEPTANCE
I agree that my personal data obtained by the Controller will be treated in accordance with the terms and conditions of this Privacy Notice.
If you do not express your opposition to the transfer of your personal data, it will be understood that you have given your consent to do so.
You consent to any information or changes to this Privacy Notice being sent to me at the email address you determine.
The authorization and consent in this privacy notice shall be deemed to be given electronically.
Yours truly,
Olive Wonders